Privacy policy
Privacy Policy
Last updated: July 27, 2026
1. Privacy and Information Collection
At Sivara, we value your privacy and are committed to keeping your personal information protected.
When you browse our website, make a purchase, or contact our support team, we may collect information such as:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
- Device and browsing information
We may use your information to:
- Process and fulfil your orders
- Provide customer support
- Contact you regarding your purchases
- Improve our website, products, and services
- Help prevent fraud and unauthorised transactions
- Send marketing communications where permitted by law
Payment Security
Payments are handled through secure third-party payment providers. Sivara does not store or have access to your complete payment-card details.
2. Cookies and Information Sharing
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, understand website traffic, and support our marketing activities.
You can disable cookies through your browser settings. However, doing so may prevent certain website features from working correctly.
Sharing Your Information
We may share necessary information with trusted third-party service providers, including payment processors, shipping providers, analytics services, and marketing platforms.
Your information is shared only where necessary to operate our business and complete your orders. Sivara does not sell your personal information to third parties.
International Customers
Customers located in the European Economic Area, United Kingdom, or another region with applicable data-protection laws may have certain rights regarding their personal information.
These rights may include the ability to access, correct, delete, or restrict the processing of their information.
Data Retention
We keep personal information only for as long as reasonably necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request the deletion of your information
- Object to certain uses of your information
- Withdraw your consent to receive marketing communications
Changes to This Policy
We may revise this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
For questions about this Privacy Policy or your personal information, please contact: